Debugging

  1. If you need to verify your filter configurations or review your rewritten data.
    • Go to the Logs page and enable it. You can view raw/rewritten requests and raw/rewritten responses.
  2. If your information is not being redacted.
    • Ensure you have the right payload type selected.
    • Make sure to double-check JSON and XML since they are case sensitive.
    • Ensure you are connecting to the proxy by seeing a VGS-Requested-Id header.
    • Ensure you entered the correct path and method and it’s on the correct phase (request/response)
  3. If your information is not being revealed to third-parties.
    • Ensure the payload you are sending to the third party matches the filter type in the dashboard.
    • JSON and XML are case sensitive - check case.
    • Make sure that you have the correct path and method of the transaction (and it’s on request/response phase)
  4. Traffic is not going through TCP Tunnel to Third Parties
    • Ensure you are passing credentials.
    • Ensure you have whitelisted that destination (in the Dashboard).
    • Ensure you have the correct server certificate passed or stored as trusted. There are different copies for each environment, sandbox and live.

Getting Help

If you’re having a hard time integrating on your own, you may ask for help by dropping us a line at support@verygoodsecurity.com.

Please navigate to your Organization Settings and enable the VGS Support toggle. Doing so allows our support engineers to debug your route configuration and modify it accordingly.

'vgs-support-account'

Remember that we will never make changes to an existing configuration without your prior consent.